F.A.Q.s

Shipping Information

What Shipping Methods Are Available?

In general, shipping methods should not be your concern.
We usually choose the shipping methods which is the fastest and reasonably priced, You can expect an arrival time of between 7-12 days at most.

How Long Will It Take To Get My Package?

Usually between 7-12 days at most.

Do You Ship Internationally?

Yes we do.

Payment Information

What Payment Methods Are Accepted?

We allow paying through PayPal, Credit Card, Transferwise, and wire transfers.

Is Buying On-Line Safe?

Absolutely! We take all the measurements to secure your online activity and we also rely on third-party security protocols in addition to our own.
Your information is safe. You can read more in our Privacy Policy and in our Terms & Conditions about some of the security measurements that we take.

Products & Accesories

Are they original?

We get that one a lot, and for a good reason.
All our items, products, and watches are 100% original and authentic.
Our watches come in a sealed, unused, unopened box in it’s original packaging of the brand.

The watch itself is brand new, unused, and comes with tags and documents from the manufacturer (official certificate from the brand), a shopping bag, and a warranty card of 2-5 years, depends on the model.

I’m a reseller, can I resell your watches?

We work with many shops, stores, business owners, online sellers, Instagram business pages, and resellers.

Please contact us and we can talk about your business and how we can help you grow 🙂

Orders and Returns

How do I place an Order?

Placing an order is an easy process that is self-guided through our online store pages.
All you have to do is follow the on-screen instructions and you’ll be fine 😉

Do I need an account to place an order?

Well, no.
However, ordering from us by default creates an account under your name with us, so in anyway, you will have an account.
If you are not interested in having an account with us, you can specifically choose to complete the order without creating an account.

Who should I to contact if I have any queries?

Your every request, claim & question will be answered at [email protected] (or through our website here).

How Can I Cancel Or Change My Order?

Canceling an order is made by contacting us at [email protected].
You can also leave us a note on our contact us page.

How Do I Track My Order?

Easy! All you have to do is enter your order number and email address (the one you used while ordering) here.

How Can I Return a Product?

Returning a product must be coordinated with us.
After approving the return of the product, we will instruct you on how and where to send the product. PLEASE DO NOT SHIP THE PRODUCT BACK BEFORE CONTACTING US.